Yale University – Recreational Tennis Front Desk Attendant



The Yale University Athletics Department is seeking qualified applicants for a part-time employment opportunity at the Cullman-Heyman Tennis Center as a Recreational Tennis Attendant. This position will assist the facility manager and will work to meet the Athletic  Department’s goal of offering first-class customer service to the patrons of the tennis facility. 

Essential duties and responsibilities (include but are not limited to): 

  • Providing excellent customer service to the various patrons who play at the facility
  • Facilitate memberships for customers 
  • Process customer payments 
  • Schedule and reserve court time for recreational tennis use 
  • Serve as a customer service point of contact during shifts 
  • Responsible for reporting maintenance needed to the tennis center/tennis courts
  • Oversee opening and/or closing the facility for recreational shifts 
  • Reporting directly to the facility manager, completing other tasks as assigned
  • Occasionally act as point of contact for additional tennis related events as assigned 

Qualifications include: 

  • Excellent communication, time management, and customer service skills
  • Enthusiastic spirit and the ability to work well with others in diverse environments
  • Greet customers and answer questions they may have 
  • Ability to use a computer and learn scheduling software and Microsoft Office/Outlook
  • Handle forms of payment, including credit/debit cards and checks 
  • Basic knowledge of the sport of tennis/NO playing history required 

Additional Details: 

  • Part-time position, 5-15 hours per week 
  • Evening availability required  
  • Occasional weekend availability may be requested 
  • Position to start mid-late June 2024 and run through May of 2025 (start and end dates  flexible, with opportunities for more shifts) 
  • Will be paid hourly

If interested, please email Noah Cirisoli ([email protected]) with a resume, contact  information and a brief explanation of your desire to work in this position.

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